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Privacy Policy

YG Electrical Contractors is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information.

1. About This Policy

This Privacy Policy explains how we handle your personal information when you use our website or submit an enquiry or quote request.

2. Information We Collect

We collect personal information you provide to us, including your name, mobile number, email address, suburb, postcode, job details and any photos you upload through our quote form.

3. How We Collect Information

We collect your information when you fill out our quote or contact forms, contact us via phone or email, or upload job photos through our website.

4. How We Use Your Information

We use your information to respond to enquiries, provide quotes, communicate about your job, schedule work, provide electrical services and improve our website and customer experience.

5. Job Photos

Photos uploaded are used only to understand the scope of work and provide accurate quotes. They are stored securely and only accessible by our team. We delete photos once the job is completed unless required for legal or safety reasons.

6. Third-Party Services

We take reasonable steps to protect your personal information from loss, misuse, interference and unauthorised access, modification or disclosure.

7. Security

We may use third-party services such as website hosting, analytics and email providers. These services may collect, store or process your information in accordance with their own privacy policies.

8. Access, Correction & Deletion

You can request access to, correction of or deletion of your personal information by contacting us. We will respond to your request within a reasonable time.

9. Privacy Complaints

If you have any concerns or complaints about how we handle your information, please contact us. We will do our best to resolve your concern.

10. Overseas Disclosure

Some third-party services we use may store or process information outside Australia. We take reasonable steps to ensure your information is protected in accordance with Australian privacy laws.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

For any privacy questions or requests, please contact us using the details below.